The COVID-19 pandemic has changed the way we live – and nowhere is this more obvious than in the hospitality industry.
As businesses slowly get back on their feet after an extremely challenging time, they are having to rethink the way they operate.
Health, safety and cleanliness remain at the forefront of people’s minds, meaning businesses must adapt to help clients feel comfortable.
From easy-clean designs to spaces that evoke a sense of community – these are the commercial design trends of the future.
A breath of fresh air: natural ventilation
When the pandemic hit, having an outdoor space became the difference between survival and going under for many hospitality businesses. While many made do with a pop-up tent or hastily arranged alfresco seating, Ozzbuild believes it will become a more permanent feature of commercial design.
Canopies and awnings will likely become standard for most street side cafés, while those lucky enough to own a whole building may look at extending their gardens or adding a roof terrace. Even when dining indoors, the focus will be on bringing the outside in via sliding doors and large windows that allow for natural ventilation.
Human connection is key
After many months of physically distancing from loved ones, people are seeking human connection more than ever. While the hospitality industry has had to move towards COVID-friendly practices (such as in-app ordering and QR code menus), friendly service remains at the heart of what keeps people coming back.
Implementing glass partitions at counters and between tables will create a safe space that means people can continue to connect while remaining physically distanced.
Create a sense of community
With many feeling isolated from friends, family and colleagues, people have turned to the few social interactions they do experience for comfort. Returning to the same coffee shop every day for your morning coffee builds a sense of community that helps people feel at home and comfortable.
Cosy interiors will play a huge part in creating this homely experience for customers. Designs will evoke a sense of warmth and nostalgia; picture soothing neutrals, plush seating and rustic furnishings.
Easy-to-clean designs
As customers return to their favourite restaurants and cafés, one thing will be at the forefront of their minds: cleanliness. The hospitality industry must work to implement hygiene solutions that are not only effective but easy to maintain.
Examples include surfaces that are easy to wipe and touchless technology, such as sensor-activated taps in bathrooms. But it’s not just about actual hygiene – a perceived sense of cleanliness can be just as important. Bright whites, clean lines and a simple, Scandinavian aesthetic are all likely to appeal to the modern, post-COVID consumer.
Authenticity and unique experiences
For many, visiting a hospitality venue is something they have dreamed about for months – so the experience needs to be far from ordinary. Customers want to feel special and are seeking out intimate boutique venues over mass-produced chain establishments.
Striking interiors with a theatrical flair are likely to draw in post-COVID clients. The focus will be on unique touches such as one-of-a-kind feature walls, custom-designed furniture and statement décor.
To discuss the future design of your commercial business, contact Ryan and the team at Ozzbuild today.